Shipping & delivery

Thanks for stopping by! This page details the shipping process and delivery times. Of course we will try to ensure that orders are fulfilled in a timely manner but please allow for some variance in completion time. Orders will take approximately 2-5 business days to prepare before shipping. These times may change depending on complexity of order and current demand.

SHIPPING INTERNATIONAL

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

The list of restricted countries may change depending on world events, but for now, we don’t ship to the following destinations:

  • Crimea, Luhansk, and Donetsk regions in Ukraine
  • Russia
  • Belarus
  • The Gaza Strip region in Palestine
  • Ecuador
  • Cuba
  • Iran
  • Syria
  • North Korea

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

SHIPPING TIMEFRAME

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
Australia 6-9 Business days
USA 6-9 Business days
UK 4-5 Business days
Canada 14-16 Business days
Max delivery time – 45 business days.

*This doesn’t include the processing time.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Need to contact support?

support@industryrabbit.com

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